Frequently Asked Questions HerbsMD.com

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FAQS

Welcome to the HerbsMD Help Desk

Here you will find the answer to the question about shopping this site. Your Order, payment option and more. Simply select from the categories below for complete information.

	About Herbs and Supplements

	What is herbal medicine?

	Can we use herbal medicines along with normal prescribed medicines?

	Which supplements should absolutely not be taken during pregnancy, or if I am nursing?

	Do supplements have adverse effects during surgery?

	About Member Information

	What type of information do you collect?

	How do you use the collected information?

	How could I login to my account?

	Can I edit personal information?

	How can I change the email address of my account?

	How can I change my account password?

	I have forgotten my password. How can I retrieve it?

	How can I change the credit card information used for my orders?

	How can I change my shipping address?

	Is it possible to have billing address that is different from my shipping address?

	Can I save my billing and shipping information?

	About Order

	How can I place the order?

	How can I verify appropriateness of my order?

	Can I order by phone?

	Can I order by fax?

	Can I order by email?

	What are the ways of putting order on your site?

	How would I get notified that my ordered product will be back in stock?

	What is the procedure of order return or cancellation?

	Is there any way to place order quickly and easily?

	Do you sell wholesale?

	When I track my order, the order shows as Hold. Why is my order on Hold?

	How do I track my order?

	Can I make some changes on my existing order?

	How long does it take you to process my order?

	Will there be confidentiality in the delivery of my order?

	Will I face any hassles in getting my order?

	What is your refund policy?

	About Payment

	What credit cards do you accept?

	Do you accept Checks or Money Order?

	Where should I send money orders or personal checks?

	Is it safe for me to put my credit card information online?

	About Our Privacy Policy

	What is your commitment to Privacy?

	About Products

	What is the discount range that HerbsMD offers?

	How can I search for a specific product or its related information?

	May I suggest a product or herb for you to carry?

	Is the product in stock?

	The product I want to buy comes up as Out Of Stock. When will it be back in stock?

	What is the accuracy of your product information?

	What is the shelf life of the product?

	About Sales Tax

	What is the sales tax which is applicable to my order?

	About Our Shipping Policy

	What are your shipping rates and methods?

	How much time an order takes to arrive?

	How can I track my order?

	What is the difference between Ground shipping and Air shipping?

	How can I contact you?

	When will you charge my credit card?

	How do you ship the product?

	How long does it take to receive our products?

	Can I get express delivery for my shipment?

	Where do you ship your products from?

	Where do you ship your products to?

	Do you ship to APO / FPO addresses and P.O. Boxes?

	Can I pick up my order as I stay nearby to your store?

	About Vendors/Manufacturer

	Who are the vendors that you have on your site?

	Technical

	What are cookies?

	Enabling browser to accept cookies:

Online Payments

Disclaimer: Statement contained within this web site have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, cure, mitigate, treat, or prevent any disease.