Q. What is the HerbsMD Customer Support Ticket System?
HerbsMD Ticketing System is a mailing list that allows you to track inquiries regarding orders status or products information. A support staff member will then be assigned to that request or ticket. It will give you fast response with more control, extra level of security and assurance.

Q. Is it necessary to be a customer to use this system?
Yes. Because registered customers are higher priorities to us and their problems must be get solved much faster. Non customer emails will be answered through this email address support@herbsmd.com

Q. How long does my tickets last in my inbox?
No Limit, whenever you login to your member area there will be a list of all tickets (inquiries) you made till now.

Q. What is the procedure to get new ticket?

1. Login at member area (http://www.herbsmd.com/member/default.asp) with your login ID
2. Click on Inbox Link from navigation bar
3. Click on "Submit New Ticket"
4. Now fill up form and then click on "Add Ticket"